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SMART Work Design Online Masterclass

A Future of Work Institute and CBS Executive Education Masterclass.

The COVID-19 pandemic has had a lasting impact on our working lives. As organisations and teams have readily adapted to changing circumstances, we have glimpsed the benefits of doing things differently, such as working from home, and are now keen to make some permanent changes.

In this online masterclass, you’ll learn how to create and redesign jobs that increase job satisfaction and performance, reduce employee stress, and lead to a flourishing organisation. You’ll gain knowledge of the concept of ‘SMART Work’, and will be able to apply this model to your own organisation.

Key Takeaways

This Masterclass uses various learning methods including webinar lectures, small-group discussion exercises, feedback reports and homework. Content includes:

  • Work design concepts and how they drive employee outcomes, such as health, wellbeing and performance

  • Assessing the work characteristics of your own job and reflecting on how to make positive changes to these

  • Redesigning your own work for optimum wellbeing and productivity

  • Recognising how managers can better design work for their employees

  • Understanding the challenges facing managers who design employees’ jobs.

Who is the program for?

This Masterclass is suitable for managers looking for innovative ways to design work for their teams, leaders who are interested in increasing the productivity of their employees, and professionals who would like to learn how to craft their own work roles to make them more stimulating and rewarding.

It is suitable for early, mid, or late career professionals across all industries and jobs, as the principles can be applied and adapted to different organisations. It caters for those without a background in work design as well as those who are familiar with the topic or already apply work design principles in their jobs.

About the Facilitators

Dr Caroline Knight works in the Centre for Transformative Work Design at Curtin University, researching work design, wellbeing and job crafting. She is leading a project to investigate the impact of working from home during COVID-19 on people’s wellbeing and performance. She is also co-leading a large longitudinal study, Work Across Life and Careers to investigate the changing nature of work and its impact on health, wellbeing, cognition, memory and identity. Dr Knight has a PhD from the Institute of Work Psychology in the UK and has published in a number of top-tier management journals.

Dr Florian Klonek works in the Centre for Transformative Work Design at Curtin University. He has studied across the globe, learning psychology and computer sciences in Australia and Germany, where he completed his PhD, and later working as a postdoctoral research fellow in Santiago, Chile. Dr Klonek’s research interests are in work design, team dynamics, change management and leadership, with his research published in international peer-reviewed journals.

Date and Time

Tuesday 15 September (10–11.30am AWST)

What is SMART Work? An overview

Tuesday 22 September (10–11.30am AWST) Bottom-up / individual approaches to job re-design

Tuesday 29 September (10–11.30am AWST) Top-down / manager-led approaches to job design


Before you start, explore the work design information and resources, including videos, blogs and articles on our website here.

In-between sessions, there will be some homework, which will involve no more than 1.5 hours over the course of the three sessions.

Program Details

This is a series of online masterclasses run on Tuesday mornings over three weeks.

Dates: 15, 22 and 29 September 2020

Time: 10–11.30am AWST

Where: Delivered online

Cost: Early bird registration (pay by 25 August): $459 General: $529 Curtin alumni, students and staff: $479 Group registration (5 or more): $429 per person


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